Shipping Information

We strive to ship all in stock items within 3 business days

Shipping to Continental US Street Addresses Only, we only ship using UPS who can NOT deliver to a P.O. Box

UPS Ground Service typically takes 3 - 7 business days for delivery depending on distance from North Eastern US

Call 973.305.0006 or 877.538.6568 with any questions, we're here to help you

Shipment Value Ranges    Shipping Charge
$0.00    to    $75.00              $8.25
$75.01    to    $150.00         $9.95
$150.01    to    Up                $0.00

We ship using UPS ground service to keep cost down and delivery performance high.

For customers near New York, actual shipping transit time is generally two days;

for customers in the Midwest and Southeast, actual shipping transit time is generally 4 days;

for customers in the West, actual shipping transit time is generally 5 days.

Some larger and heavier products such as toilet seats and bath benches have a $4.00 or $6.00 oversize supplemental shipping charge added to the standard purchase price and noted in the product description.    The correct shipping charge with the supplement is displayed in the checkout process.  We feel it is fairest to all our customers to allocate the extra shipping cost directly to the products that incur them instead of raising all our standard shipping charges by spreading that extra cost.

Sometimes our online inventory level does not keep up with inventory levels in our warehouse.  If any items ordered are not in stock, we'll advise immediately.  If you need to order more items than appear in inventory, contact us directly and we'll help. ...973.305.0006

To keep shipping costs low, we combine orders if possible and ship all items at one time.

Returns Information (we want this to be as easy and convenient for you as possible)

If you are not pleased with the products you order, just call 973.305.0006 or 877.538.6568 or email customerservice@caregiverscloset.com and we will send a replacement or refund. 

There are some items including anything related to hygiene that are not returnable, however if they arrive damaged we'll immediately help with replacement.

To ensure the fastest returns and credits, please call or email us to receive a return authorization number........this important step helps our receiving department immediately direct packages to the returns department and process.